Yes, we will arrange to meet at your home for a free initial consultation with you and your pet(s), without obligation. We will explain our service, show you our insurance details and testimonials. Then if you’re happy to proceed, you will then complete all the necessary documentation and sign a service agreement.
How do I pay?
Payment is weekly/monthly. We accept Bacs or cash payments. For regular dog walking payments, we ask you to set up a standing order - weekly in advance - to debit from your account. All services are required to be paid in full in advance.
Do you charge a cancellation fee?
Yes we do. If cancelling, minimum 48 hours’ notice is required, otherwise the missed service will be charged at the full normal rate. This policy is to compensate us for lost revenue from turning away other business to honour your booking.
What areas do you cover?
Are you fully insured?
Are you police checked?
How often will you walk my dog?
Do you allow dogs off the lead?
Will you walk my dog in all weathers?
Does my pet need to be fully vaccinated and vet registered?
Are you able to administer my animal’s medication?
Yes, whether they are diabetic or arthiritic, we are more than happy to administer medicine to your pet orally - providing you show us where the medications are kept, the frequency and how it is to be administered. This also needs to be provided in writing, signed and dated.
What kind of pets do you look after?